Our Mission Full Zip Pro is a updated version of our retired Mission Full Zip. It now has similar feature to our Mission 1/4 zip with water-repellent accents at the shoulders, forearm, and pockets.

Further Product Details:

• 60% cotton, 40% polyester, 10 oz. Mission Fleece™ with C0 durable water-repellent finish.
• 90% polyester/10% spandex dewspo reinforced water-repellent accents at shoulders, forearm, and pockets.
• 100% polyester, waffle knit thermal lined body and hood.
• Storm Shield level™ 1 for light rain.
• Heavy-duty YKK zipper with easy-grab pull.
• Three-Piece hood with dyed to match cotton braided draw cords and stand-up collar.
• Rib knit cuffs and waistband.
• Exterior hand pockets with snap closure.
• Interior cell phone pocket with hood and loop closure and built-in pencil stall.
  • 8"Hx7.5"W
• Imported

Available Colors: Dark Oxford, Black, and Saddle

Size Information:

Measurement Notes:

PURCHASE MISSION FULL ZIP PRO NOW

Have any further product questions? Contact us!

Here at DRI DUCK, we are committed to ensuring the quality of all products ordered through driduck.com. This includes providing best-in-class YKK zippers for our cotton canvas outerwear. However, from time to time, even the best can fail.

Please contact us using the email used to place your order and provide us with more details.  

This is what must be provided. 

1. Order Number 
2. Product name and size 
3. Images where the flaw can be seen clearly 

Once we receive all the images required, we will evaluate the incident and do our best to resolve the issue as soon as possible.

What DRI DUCK Jackets we can offer replacement zippers for.

We are happy to address zipper issues with replacement zipper sliders or full zippers, as indicated, for our canvas workwear styles including the following:

• Cheyenne
• Maverick
• Force Bomber
• Quest (top slider only)
• Laramie
• Endeavor
• Yellowstone
• Renegade
• Yukon Flex (top slider only)
• Trek Vest
• Horizon
• Laredo
• Rambler 

*Unfortunately, we do not have zipper parts or repair for our other products including GrizzlyTec, DDX, softshells, rainwear, fleece, or bags. Kindly contact us regarding your issue and we will work to resolve it as quickly as possible.

Some issues can be easily solved with a new slider, or you may want a new zipper installed by your local tailor (example missing teeth).

How do I replace by zipper slider?

1. Locate the zipper stopper/metal clip at the top of the zipper on the side that hold the slider.
2. Use a pair of small pliers to carefully unbend and remove the metal clip on the top of the zipper and set aside.
3. Slide the old slider up and off the zipper, and thread the new slider on, making sure it’s right side up.
4. Reattach the top stopper/metal clip.
   

We want you to love your DRI DUCK as much as we do! However, DRI DUCK does not currently offer exchanges.

One option is to return for store credit via a DRI DUCK e-gift card. Enjoy the benefit of no return shipping fee for store credit returns. Returns for store credit are exempt from the $8.50 return shipping fee.

Note: If you choose Shop Pay as your payment method, refunds can only be issued to the original payment method. Store credit is not an eligible refund option. 

With this option, an e-gift card will be issued once your return is in transit and will be sent via email. 

Remember: you have 60 days from the date of delivery to request a return or store credit.

UPS Store locater: here

Start a Return

All orders are subject to a processing time that is separate from the shipping time.   

Orders are shipped within 1-2 business day after the order has been placed, except if placed during the weekend or during a holiday. In that case, it would be processed the following business day. Times may vary during peak season.

Here at DRI DUCK, we are committed to ensuring the quality of all products ordered through driduck.com. If you happen to receive a defective garment or encounter any issues with a stubborn zipper, we are more than happy to assist you.  

Please contact us using the email used to place your order and provide us with more details.  

This is what must be provided: 

1. Order Number 
2. Product name and size 
3. Images where the flaw can be seen clearly 

Once we receive all the images required, we will evaluate the incident and do our best to resolve the issue as soon as possible.

At DRI DUCK, the security of the information our customers submit on driduck.com is one of our highest priorities.

We preserve your confidentiality. This is why we make sure that no information related to your bank details is registered on our servers so that all purchases are completely secure and all transactions are encrypted. 

We invest huge amounts of resources and use the latest technologies so that all transactions are performed through secure payment systems. Confidential payment details are transmitted directly in an encrypted format (SSL) to the entity.

You need to proceed with creating an account; the order history will be displayed immediately.

Want to be notified of futures sales & events? 
Follow this link -> https://warehousesale.dridesign.com/

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When you return a DRI DUCK package, your refund process will begin once the package is dropped off at a UPS drop box or return center and scanned. Typically, it takes up to 24 hours for the return to be scanned.

Refunds applied to your original payment method: 

Your refund will appear on your statement within 7-10 business days, depending on the processing time of your financial institution. If you choose to receive a refund in the form of original method of payment, $8.50 will be deducted for return shipping cost.  

Refunds applied as store credit: 

A DRI DUCK e-gift card will be issued once your return is in transit and will be sent to the email used to make the original purchase. If you choose this refund method, the cost of return shipping will be waived. 

UPS Store locater: here

Start a Return

DRI DUCK is an online shopping platform only, therefore we do not have any physical store. We do not ship outside the US.  

Our company is based in Overland Park, Kansas and all inventory is stored in our warehouse in Edwardsville, Kansas.   

Please note we can deliver to APO & FPO addresses, as well as PO Boxes. Ensure you provide a valid shipping address to avoid delays or order cancellations.  Please follow the address example below:  

• Name: Dave Duckley  
• Company (FPO ONLY): USS BELEAU WOOD  
• Street 1: UNIT/PSC 1234  
• Street 2: BOX 1234 
• City: APO/FPO 
• State: ARMED FORCES PACIFIC  
• Country: UNITED STATES 
• Zip: 96350-1200   

Please remember: for any issues or inquiries related to a purchase made through our resellers, you will need to refer directly to that retailer.    

As part of the DRI DUCK brand, we will do our best to support them if needed.

Sorry, we slipped! In the event that you receive an incorrect product or incorrect size - please contact us through our contact form providing the following information:  

1. Order Number 
2. Product name and size received. 
3. Confirm your shipping address where we can send the correct items. 

What we can do for you:  

1. In the case the product is in stock, we will send a replacement 
2. Provide you a free return label to send back wrong item(s). 

We work hard and carefully inspect all our shipments to avoid this kind of issue and we truly appreciate your patience and collaboration to have it resolved for you as soon as possible.

Shop Pay is an accelerated checkout that lets customers save their email address, credit card, and shipping and billing information. For purchases split into 4 bi-weekly payments, there are no additional charges or interest rates applied. 

1. Tap the Shop Pay button at checkout. 
2. Enter your email address. 
3. Do the following: If you set up Shop Pay, then you’ll receive a six-digit SMS verification code to the phone number on your Shop Pay account. In the Confirm it’s you section, enter your six-digit code. 
4. If you’ve previously verified your Shop email address when you set up Shop Pay, then you can click the Send me a code by email instead option. 
5. Review your order before its final. 
6. Tap Place Order.

Note: If you choose Shop Pay as your payment method, refunds can only be issued to the original payment method. Store credit is not an eligible refund option. 

We are so excited to send you all kinds of updates and news once you join our community!

How to subscribe:

Simply add your email in the newsletter box at the bottom of any page on driduck.com.

If you're navigating through the website without being logged in, a banner like this could appear, which you can also use to sign up!

What can you get if you subscribe?

• Personalized offers
• Suggestion on products you may like
• Time-limited discounts
  

We use email, SMS, and targeted online ads to send you updates, promotional offers, and other marketing communications. You can read all about it in our  Privacy Policy.  If you no longer wish to subscribe to DRI DUCK emails or texts, you can unsubscribe simply by clicking on the Unsubscribe button at the bottom of any of our marketing emails. Please note, once you unsubscribe, it can take up to 7 days for the change to be fully processed.

N/A

To have your package ready for return, please follow these easy steps.

To make sure we can process your return successfully, please adhere to the requirements below when returning your package:

• Are my products eligible for return? Products must be returned unworn, unwashed, and in their original condition and with tags attached.
• Use the original packaging, poly-bag or box, if intact. 

DRI DUCK reserves the right to refuse returns that show signs of wear or do not meet the above criteria. This policy applies to returning good or refusing future returns.

UPS Store locater: here

Start a Return

Yes! You can receive free shipping when you spend over $99, before tax and after discounts.

We're so sorry that there's an item missing from your order! Before contacting us, we recommend checking the following:

• Review your order, both from the order confirmation you received and from your account on driduck.com to confirm the missing item is included in the order confirmation.  

If you've placed multiple orders, your orders will have different order numbers - this means different deliveries and no incomplete orders. 

What we can do for you: 

• In the case the product is in stock, we will send you a replacement at our cost. 

We work hard every day to improve our processes and guarantee full customer satisfaction.

You may have received a gift card as a present from a friend, or as a reimbursement for order cancellation or return. 

To pay for your next purchase with a gift card, just follow these simple steps:  

1. Add to your shopping cart all the items you want to purchase 
2. Go to checkout 
3. Add your email address or log in if you have an account 
4. Locate Discount code or gift card, insert the unique gift card code you have received via email. Remember you need to enter the code exactly as it was given to you and without any spaces. 
5. Click on Apply. The purchase amount will now be updated with the final cost of the order 
6. Click on Continue to payment

If your purchase exceeds your Gift Card balance, you may combine it with any other payment method. In fact, in case the gift card does not cover all the amount of the order, you will be requested to add your card details to complete the payment of the remaining amount.

Share the Love! Give your friend 20% off and get 20% off for it!

If you recently purchased on driduck.com you will receive an email inviting you to Refer-a-friend

How does it work?

1. You tell a friend about DRI DUCK by sharing the link you will receive
2. Your friend shops at DRI DUCK
3. You will get a reward with 20% off your next purchase
   
   

Refer-a-friend now!

Items from multiple orders should not be combined in one return, as doing so will result in significant processing delays and an inaccurate refund.

Didn't receive your order even though the tracking link says it was delivered?  

If you think your package is lost or missing, we advise you to check with the members of your household and neighbors to find out if they have received or seen your package. We also recommend you check around your property as it is possible that the order was left there. Secondly, reach out to your local carrier to confirm the delivery status.  

If after completing these steps you still cannot locate your package, please contact us as soon as possible. 

Please allow us time to review and investigate your request with our business partners. Be aware that due to general carriers’ policies, this may take from 8 to 10 days and can be longer based on seasonality.

Want to split your order into equal, interest-free installment payments? 

Instead of paying your order upfront at the moment of the purchase, at DRI DUCK we offer you the possibility to pay with settlement payment options, such as PayPal or Shop Pay.

Note: If you choose Shop Pay as your payment method, refunds can only be issued to the original payment method. Store credit is not an eligible refund option.

There are a couple of different options to see if you're eligible for a discount. 

1. You are current or former military, or you are a first responder including law enforcement, fire, and EMS.

This discount is through a verification service powered by GOVX ID. See more here.

2. If you are new to DRI DUCK, you can sign up for our emails and other offers. You can find this at the bottom of this screen. This applies to your first full-price purchase only. If you see the item(s) you are purchasing are on sale, save your code for next time!

3. DRI DUCK also runs sales, and the item you have been eyeing may already be on sale! Remember, codes and additional discounts may not be stacked.

When you create a return request and select the return reason "Item was damaged", we need to review the issue according to our policy before approving your return.

If you select the return reason "It was damaged", be prepared to submit a photo of the defective/damaged goods.

In the case that you do not provide the requested information, your request will be rejected.

For more information please check the article I received a faulty item, what should I do?. 

Once your order has been placed, you might still be able to update your delivery address, but this will depend on the status of your order.  

Please contact us and provide the following information:

• Order Number 
• Email 
• Correct Shipping Address 

The team will check if modification is still possible:  

• If the order has not been prepared for shipment yet, we will update the delivery address as you have requested. 
• If the order is already being prepared for shipment: unfortunately, at this point, we will not be able to correct your delivery address. 

You will receive an email confirmation with the tracking number once the shipment starts, after which you can reach out to your local carrier to provide the new address and arrange the delivery.

We want your online shopping experience to be as effortless as possible!  

We have selected a wide range of payment options for you to choose from, so you can pay your DRI DUCK order from anywhere, just the way you like it. Currently, we accept the following payment methods: 

Credit Cards 
We accept Visa, MasterCard, American Express, and Discover cards. Payment is taken once the order has been placed. 

PayPal 
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to driduck.com. 

Shop Pay 
Shop Pay is an accelerated checkout that lets customer save their email address, credit card, and shipping and billing information. For purchases split into 4 bi-weekly payments, there are no additional charges or interest rates applied. For more information, check out How can I pay my order in installments?.

We take your security very seriously, therefore your details are always safe with us. Also, to be protected against fraud, remember that all credit and debit cardholders are subject to validation and authorization by both us and the card issuer. Therefore, for security reasons, we reserve the right to request additional details when required. Not providing them if requested by our team can result in order cancellation.  

Note: If you choose Shop Pay as your payment method, refunds can only be issued to the original payment method. Store credit is not an eligible refund option.

Sometimes, due to temporary system issues, the system is not able to generate the return label and an error message.

If this happens to you, please contact us directly to provide you with the return shipping label.

Thanks for shopping at DRI DUCK! We know you cannot wait to receive your new DRI DUCK! That's why, once the order has been placed, we will begin processing. Unfortunately, this means that we cannot cancel or make any changes to your order.

This also applies to changes or cancellations requested while the order is being prepared: unfortunately, we will not be able to apply these. This can affect:  

• Addition or removal of items 
• Change in color/size of items 
• Order cancellation request 
• Delivery address change 
• Forgotten coupon codes
• Forgotten use of gift cards

To check if any change or cancellation is still possible you can contact us. If the order is not being prepared yet, our team will process the cancelation/change as you requested.  

In case the team confirms that no cancelation/changes can be applied to your order, please follow these steps:

• For product changes/removal, you will have to wait until you receive your order and start the return process. 
• For delivery address changes, you will receive an email confirmation with the tracking information once the parcel leaves our warehouse. At that moment, you will be able to reach out to your local carrier to rearrange the delivery details.

If your card is authorized, payment will be taken immediately and you will receive an email confirming that your order has been successful. 

Please remember that even if a payment is not authorized, it may look as if DRI DUCK has taken the money due to some card issuers placing a hold on your account for a short period. Please reach out to your bank to confirm it is only a temporary block and the amount has not been charged.

Once you request a return, at the end of the return process you will obtain a return label to download.  

The label will be automatically displayed both the address the parcel must be shipped to and the courier that has been assigned to your return.   

To find the closest carrier drop-off point, check below. 

UPS Store locater: here 

To check the tracking, consult our help article How can I track my return? on how to identify the tracking number, based on the carrier in charge of delivering the package back to us. 

Please bear in mind you can only return products selected during the return process on our return platform.

If you have a promo code, here's a quick and easy way to apply it.  

1. Add all items you want to purchase to your shopping cart 
2. Go to checkout 
3. Add your email address or log in if you have an account 
4. Locate Discount code or gift card box, type or copy and paste the code in the box Discount code or gift card. Remember you need to enter the code exactly as it was given to you. 
5. Click Apply. The purchase amount will be now updated with the final cost of the order. 

You must enter the discount/promo code when checking out as it can't be applied after payment. The codes will not apply to products on sale unless otherwise specified. Only one promo code can be used at a time.

Discount codes may be subject to specific purchase conditions: minimum purchase amount, specific items, set timelines, customer eligibility, and use limits. Please make sure you are following these conditions to get the discount associated with the code.

DRI DUCK guarantees the quality of all products purchased through driduck.com. If you receive a defective product, please contact us right away. We want to make sure you are absolutely satisfied with your purchase!

This is what must be provided: 

1. Order Number 
2. Product name and size 
3. Images where the flaw can be seen clearly 

If the product was not purchased through driduck.com, we recommend seeking your point of purchase.

Items received as gifts, purchased from driduck.com, may be refunded in the form of a DRI DUCK e-gift card. An order number & shipping zip code is required to process a gift return. If you don’t have this information select, Don’t have this information. 

Once the return tracking confirms the item is in transit the gift card will be emailed to the provided email address.  

Start a Gift Return

We're sorry to hear you’re having trouble with your promo code! 

Please bear in mind:  

• Only one promo code can be used at a time. 
• The promo codes cannot be applied to products on sale unless otherwise specified. 
• Discount codes may be subject to specific purchase conditions: minimum purchase amount, specific items, set timelines, customer eligibility, use limits. Make sure you are following these conditions to get the discount associated with the code. 

If you are sure all these above terms apply, but still receive an error message is displayed, please take a screenshot of your shopping cart with the code you are trying to use and contact us. We will be happy to look into it for you!

WHOLESALE

Thank you for your interest in purchasing DRI DUCK at wholesale! DRI DUCK does not offer direct wholesale accounts for businesses that offer personalization, promotional products, or online retail such as Amazon.

Instead, all customers source our products via our Wholesale Distributor Network. Your distributor can provide wholesale pricing for you.

Wholesale Distribution Network:

• S&S Activewear
• Alphabroder
• Carolina Made
• Delta Apparel
• TSC Apparel
• Kati Sportscap

BULK ORDER

We don't currently offer bulk discounts. However, you can stay in the loop about our sales and snag a discount code for your next full-price purchase by signing up for our newsletter at the bottom of our homepage. Once you've signed up, you'll receive a code to use at checkout.

We also offer a 20% discount for current and former U.S. military personnel, as well as healthcare workers and first responders, including law enforcement, fire, and EMS - see more here.  

A DRI DUCK e-gift card will be issued to you once your return order is in transit. The e-gift card will be sent to the email used to make the original purchase.

To pay with PayPal, you'll need to set up a PayPal account on the PayPal website. It only takes minutes to open a PayPal account and it's free. 

As soon as your PayPal account is set up, follow these steps: 

1. Select PayPal from the list of options directly at checkout as your preferred payment method. 

2. Click on Complete Order. 

3. You will be now redirected to PayPal to access your account and complete the payment.

It is possible that your order may be canceled due to:

• Inventory selling out
• Billing/Shipping being outside the USA
• Suspicion of fraud
• Billing and/or shipping cannot be confirmed.

If your order is canceled, all charges will be automatically refunded.

If you believe your order was canceled in error, contact us.

The double charge you are seeing on your bank account is an authorization. This is a common bank practice for handling credit card transactions to ensure sufficient funds are available.

An authorization hold (also known as card authorization, preauthorization, or pre-auth) is the practice within the banking industry of authorizing and validating funds for electronic transactions done with a debit card or credit card.

Bank institutions ‘hold’ this balance as unavailable from the individual account until either the merchant completes the transaction (also called 'settlement'), or the hold "falls off." A ‘fall off’ is when banks render the balance available to the individual’s account again. Debit card authorization holds can fall off the account anywhere from 1–5 days after the transaction date depending on the bank's policy. Credit card holds may last as long as 30 days, depending on the issuing bank.

If after this timeframe you can still see the authorization amount, please reach out to your bank or the payment provider. If they confirm there has been an incorrect double charge, please ask them to provide you with an official bank letter and reach out to us so we can investigate and provide you with a solution within the shortest time.

We are happy to assist you with finding your past order history!

Please follow the steps below.

1. Located the chat icon in the bottom right corner.
2. After clicking through on the chat icon, locate Track and manage my orders.
3. Sign in using the email or phone used to make past purchases. You can either use your email or phone number.
4. Once logged in, you can see all past purchases. If you have further questions, you can Leave A Message and our team will get back to you ASAP.

Buying a gift card is easy - you decide who you want to send it to, how much you want to spend and when you want the lucky person to get it! 

Whenever in doubt about what to choose, go ahead and get a DRI DUCK gift card in a few quick steps:  

1. Go to the DRI DUCK E-Gift Card product Page 
2. Select the amount you want to spend
3. Add to cart

Yes, DRI DUCK e-gift cards do expire. However, you have 5 years to use it. 

Can I use part of my gift card? 
If you're spending less than the value of your e-gift card, the credit will stay on your account for you to spend later, ready for you to use on your next order. 

How can I check my card balance? 
At the moment, this feature is not available. If you need to check your balance, please feel free to contact us. 

Want to purchase a gift card? Check out our step-by-step guide.

We are sorry to hear you were not able to complete your purchase and we are here to support you the best way we can!  

• If the error message indicates that Your payment details couldn't be verified, please review all the information, including the credit card number, account holder's name, billing address, zip code, and expiration date.
• If the issue is specifically related to the expiration date, the system will mark this section in red as in the example below. 

• If the error message is Card Was declined, the issue is not related to the data provided, but to the fact that the card may not be authorized for this purchase. This might be the case if you have insufficient funds to process the payment. 
• If the error message is Your card does not support this type of purchase:
  • Please check that it does not have any cross-border restrictions for its usage. If it is a debit card, remember some debit cards may require a PIN to be entered.
  • Check which cards and payment methods we accept here. 
• Is the page freezing?
  • Close all browser tabs and try accessing again.
  • Clean up the cookies and cache memory of your browser.      

Still have issues? 

Please take a screenshot or record a short video and contact us with as many details as you can about the issue and we'll try to resolve it as soon as we can.

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